Refund & cancellation policy

What you pay for

Everything on VisaTrackr (schengenvisatrackr.com) is free to use. We don't sell products, subscriptions, or paid features. The only payment you can make on this website is a voluntary support payment (a tip) to help cover the cost of running the website. A tip doesn't unlock anything or change how the website works for you.

Refunds

Because a tip is voluntary and nothing is delivered in exchange, tips are generally not refundable. We will refund a tip in full if:

• you paid by mistake, or paid more than you meant to;
• the same payment went through more than once; or
• the payment was made without your permission.

To ask for a refund, email us within 7 days of the payment with the transaction ID (or UPI reference number), the amount, and the date. Once we approve it, the refund is sent back to the original payment method within 5–7 working days. Your bank or UPI app may take a little longer to show it.

Failed payments

If money left your account but the payment failed, your bank or payment provider usually returns it automatically within a few working days. If it hasn't come back after that, email us the transaction details and we'll help trace it.

Cancellations

There are no subscriptions or recurring payments, so there is nothing to cancel. Each tip is a single, one-time payment.

Payment processing

Payments are processed by our payment partner. We never see or store your card details, UPI PIN, or bank login.

Contact

For refunds or any question about a payment, email hello@schengenvisatrackr.com. We typically respond within 24–48 hours.